Help Center

FAQ

Accounts

How do I place an order without creating an account?

How do I login to my account?

I forgot my password, how do I retrieve it?

Placing An Order

I am having trouble placing an order online, do you take phone orders?

Do you offer Discount Codes?

I need to change my order, who can help with this?

What payment methods do you accept?

What taxes do you charge?

Shipping

How much is shipping?

Where do you ship to?

How long will it take to get my order?

I haven't received my order yet, what should I do?

Returns

Where can I return a purchase I made at one of the MDC retail locations?

Can I return or exchange an online purchase at one of the MDC retail locations?

What is your return policy?